|
|
TRG offers the following Customer Relationship Management
Suite specific to a retail bank’s 27/4 phone banking requirements. Our flexible technology platform has integration options for any core banking application.
- Retail banking supported front-office processes
- Inbound Customer Care / Phone Banking
- Outbound Sales
- Lead Generation / Up-Sell / Cross-Sell
- Customer Retention
- Data Cleansing / Tele-Profiling
- Satisfaction Surveys
- Welcome Calls
- Mystery Shopping
- E-Banking / M-banking / SMS-banking
- Retail banking supported back-office processes
- Credit Initiation
- MIS Reporting Suite
- Case Monitoring & Complaint Resolution
- Financial & Non-Financial Transactions Processing
- Fraud Identification
|
|
|
| |
By Business Need |
|
|
| |
TRG's domain expertise and contact center capabilities help meet a range of your underlying business requirements |
|
|
| |
By Industy |
|
|
| |
We have driven value for businesses across verticals. Our solutions are designed to match challenges specfic to each industry we serve |
|
|
|
|
| |
 |
| |
|
|
| |
|
