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What we do at TRG |
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TRG is a global business process outsourcing (BPO) enterprise that is structured as an investment holding company. We manage a portfolio of operating companies that offer world class customer relationship management solutions, and specialised BPO technology and services to Fortune 100 clients.Our portfolio of businesses encompass both traditional (contact centres) and new-age (digital online) BPO solutions.
Our work transcends the BPO operations that underpin our global revenues. We provide hands-on portfolio management to our operating businesses so that we can maximise the operational and financial synergies of our globally diversified organisation. |
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As the global economy reels from a general economic slowdown, TRG continues to incubate innovative businesses and grow its existing operations. To manage this expansion, we have created a centralized corporate group to ensure that our growth is managed effectively and best practices are implemented throughout the organization.
The GMT Program at TRG is designed to prepare and train young professionals to lead cross-functional business divisions within this central corporate group and provide consulting and value-added services to the TRG operating companies. GMTs undergo a selective rotation in order to familiarize them with the TRG portfolio, and provide them with an opportunity to pursue a full-time career in one of the following business divisions: |
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Business Optimization |
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Performance Analytics
Business Reporting
Program Management
Training
Quality Assurance
Workforce Management |
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Business Planning and Analysis |
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Pricing
Corporate Financial Analysis
Financial Forecasting
Financial Budgeting |
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Corporate Strategy |
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Corporate Governance
M&A (Mergers and Acquisition)
Finance Centralization
Inter-Company Services
Legal Consulting and Support |
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Portfolio Management |
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Business Strategy and
Management
Cash Management
Financial Consolidation and
Management Reporting
Inter-Company Transactions |
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Marketing and Relationship
Management |
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Marketing Strategy
Business Development Support
Web 2.0 Strategy
Graphic Design
Client Services
Market Research and Analysis
Business Research |
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Global HR |
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Recruitment Strategy
Attrition Management
Employee Management |
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Technology Services |
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Network Administration
IT Services Management (ITSM) |
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