Stratasoft contact center software provides a scalable infrastructure for your business that allows you to maximize center performance, more efficiently utilize staff resources, and easily adapt to unpredictable market forces.

With StrataDial® Virtual Call Center (VC2) you can control the hardware and software implementation, use our most robust solution, and still enjoy the benefits of virtualization. StrataDial VC2 allows you to service multiple remote centers from your central location and lower the total cost of ownership by centralizing IT resources, hardware, and utility expenses.

StrataHosted® is a completely virtual solution that offers a hardware-free, low cost of entry, but is easily scalable to as many seats as you need for your enterprise needs. From our hardened, secure Tier 4 data center environment you can deploy StrataHosted to multiple locations and mange from a central location.  
StrataSelect® gives you the ability to mix and match the specific components your business needs. And, as your business needs change, you can add or remove features to keep your infrastructure lean and match costs to business priorities. Choose the dialing method that’s right for you—predictive, preview, progressive, blast dialing, or manual. Combined with our script writing tools for adjusting scripts on the fly and the ability to dial multiple numbers per record, you have the flexibility to constantly maximize performance. Our inbound solution includes a rich features set of essential functionality. By adding additional features such as ACD groups, Screen Designers for fast campaign updates, and management tools for enhanced tracking, you can completely customize your solution.

StrataVoice® 5.0 is our standalone automatic dialer that enables businesses to automatically broadcast phone messages without the use of call center agents. It is designed for organizations that need to contact large volumes of people in a very short period of time. StrataVoice delivers a digitally produced voice announcement and, unlike most other automated dialers, comes standard with functionality such as notifications, reminders, and qualified lead generation.