| our work |
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trg tech's worldwide clientele comprises of Fortune 500 and FTSE 100 companies. Our current business domains range from real-time financial analysis and human sensory detection to neural networks and customer care.
We architect and design highly reliable, efficient, large-scale database and data warehouse systems, real-time drill-down CRM (sales, service, satisfaction), ERP systems, Intelligent systems, Financial systems & Special Products using web and other front-end, middle-tier and database technologies together with state-of-the-art hardware. Our Special Products Group develops industry-changing technologies such as SATMAP, Voice Recording, Telephony Platform and StrataSoft.
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| Services |
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| We provide services that bring business impact to worldwide technology systems |
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| Technology Transformation |
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Consulting Services |
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Change Management |
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Business Process Re-engineering |
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Software Systems Integration |
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Customized Implementation |
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| Technology Innovation |
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Application Development |
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Multi-platform front-end, middle-tier, database development capability |
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Application Maintenance Services |
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ERP System Design |
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Customer Relationship Management domain expertise |
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| Technology Continuance |
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Managed Services |
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Production Support |
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Helpdesk Services |
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IT Infrastructure Services |
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Data-warehouse Systems |
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Staff Augmentation |
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| A few recent highlights. |
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| CRM & ERP Platform |
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| We have replaced multiple disparate systems across seven North American and European companies with a single unified superset CRM & ERP platform. All phases of the project: discovery, business analysis, implementation & rollout entirely from our Pakistan locations. Written in .NET & SQL Server 2005, the new architecture relies on a wide variety of techniques including data warehousing, OLAP and distributed systems. The rollout has catalysed a major change in business operating processes by allowing clients to be handled transparently from any global location. |
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| Analytic Production Reporting Portal |
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| Our Reporting Portal provides real-time user-customisable analytics for mission-critical production data. This was developed using Business Intelligence Development Studio and carefully designed to support very high volume transactions with zero latency. |
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| Telephony Platform |
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| Our Special Products Group has designed and deployed this statistically optimized VOIP platform to improve productivity while undertaking CRM initiatives for clients. |
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| SATMAP |
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| Intelligent call routing technology is the next revolution in routing standards, after skills-based routing. By mapping hundreds of variables and using neural network artificial intelligence, SATMAP dramatically improves customer satisfaction and revenues while optimizing costs for businesses interacting with their customers. |
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| Online Telecommunications Trading Application |
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| Our Special Product Group has designed this large-scale e-commerce Web 2.0 application combining products from multiple major US telecommunication providers. |
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| clientele |
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| We serve |
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7 of the world’s top 20
automotive manufacturers
8 of the America’s top 20
financial institutions
3 of the America’s top 10
healthcare companies
6 of the world’s top 10
telecommunications companies |
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